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Green Bay, WI

Full time (Monday-Friday, 7:00am-4:00pm)

• Reports directly to the branch service manager to support activities of the service department

 Job Responsibilities

• Communicate directly with customers, service manager, field service technicians and vendors

• Answer phone calls

• Schedule service calls with customers

• Pull parts for service calls

• Computer data entry (create service orders, close & invoice service orders, etc.)

• Research and order parts

• Create quotes

 Qualifications

• High school diploma or equivalent

• Minimum 2 years of customer service experience

• Advanced computer ability (experience with ERP and CRM systems as well as Outlook, Word, and Excel)

• Detailed and organized with good communication skills and a positive attitude

 Benefits

• Pay range: $16.00 - $18.00 per hour

• Health insurance & flexible benefit plan

• Disability and life insurance

• Paid holidays and personal time off

• 401k plan with company match